3. Confident Communication
This course will increase your confidence in your communications with others at work. Get across to others what it is that you would like them to know and understand, in a communication style based on influence, positive behaviour and sensitivity.
You will increase your awareness of your own behaviour and learn to modify your behaviour to suit more situations and improve the outcomes.
| Relevant to: | Course length: | NZQA Unit Standard: | Eligible for assistance? |
|---|---|---|---|
| All staff, including managers and team leaders | 1 Day | None at present |
NZTE Capability Development voucher applies |
This course combines our two communication skills courses into one powerful intervention to improve your understanding of effective communication, and build your confidence in being a great communicator.
Build your awareness of different communication styles and learn how to read other people so that you can be a more effective communicator. You will complete a communication style assessment and learn the structure of how to clarify information, ask effective questions and make your point clearly, yet sensitively.
This course will provide you with the skill to communicate in a constructive way that enhances communication both ways.
Duration
Full day course, 9am – 4pm
Includes workbook, arrival tea or coffee, Morning tea, Lunch and Afternoon tea.
Course Details
| Date | Time | City | Venue |
|---|---|---|---|
| 30 Jan 2018 | 9am – 4pm | Napier | The Business Hub |
| 14 Feb 2018 | 9am – 4pm | Gisborne | Emerald Hotel |
| 16 Feb 2018 | 9am – 4pm | Wellington | Business NZ |
| 7 Mar 2018 | 9am – 4pm | Palmerston North | Caccia Birch House |
| 11 Apr 2018 | 9am – 4pm | New Plymouth | Auto Lodge Motor Inn |
| 24 May 2018 | 9am – 4pm | Wellington | Business Central |
| 26 Jun 2018 | 9am – 4pm | Napier | The Business Hub |
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme.
Eligibility:
Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.
Business Central is an accredited provider of the NZTE Capability Development Voucher scheme and approved businesses will receive a voucher for up to 50% of the total workshop cost. The voucher amount is dependent on the price of the training or workshop.
To check if you are eligible for this scheme please follow the link below.
Investment
Prices indicated are per person.
Members: $499 + GST
Members (Early Bird): $425 + GST (Early Bird rate applies to bookings made one month prior to the course date)
Non Members: $650 + GST
VIEW OUTLINE REGISTER NOW
The RegisterNow button will take you to the below email address to register your booking.
training@businesscentral.org.nz
Cancellation Policy: Cancellations must be received 5 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.
Download our Enrolment Information guide.







